Shipping:

Red Pill Press accepts responsibility for any loss of, damage to, late delivery or non-delivery of goods ordered from our web site. To the maximum extent permitted by law, you agree to release our carriers from any liability relating to loss of, damage to, late delivery or non-delivery of any goods you order from this web site and to assign all rights to claim compensation or insurance against our carriers to us and expressly and irrevocably do so by making purchases via this Web site.

In rural and regional areas of Australia, delivery times for Express Parcel Services are in respect of delivery to the Post Office of the principal township in that area. Delivery to final destinations may take longer. If in doubt please check with your local Post Office.

Returns:

Red Pill Press will unconditionally refund any purchase within twenty- four hours (24h) of the time of sale. Should you require a refund past the 24 hour mark, you may contact us at sales [at] redpillpress [dot] com [dot] au to request a refund. Please note that you must provide a copy of your order receipt from the payment merchant to facilitate a refund.

Once you have received your order, you may still request a refund by returning the unopened merchandise along with a printout receipt from Worldpay (or whichever payment system you used). At this time Red Pill Press will not cover return shipping costs. Please notify us by email once you have mailed the package to begin the refund process. We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 21 business days of our receiving your return.